How do we measure learning and development’s contribution to human and business performance? Is there evidence for the impact of training? What are credible facts for learning effectiveness?
These are difficult questions to answer, but difficult does not mean impossible. Join Kevin M. Yates, the L&D Detective, as he solves a measurement mystery during this Chief Learning Officer Symposium keynote session.
Working alongside Kevin, you will conduct an impact measurement investigation. You’ll examine nine questions, the answers to which are essential for successfully measuring impact for training and learning. You’ll also collect facts, clues, evidence and data that reveal learning and development’s influence on human performance and business results.