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CLO Symposium 2022

CLO Symposium 2022

Chief Learning Officer's 2021 Fall Symposium

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Resilient, Fluid & Fearless: The Future of Learning

Oct. 5 – 6 | Virtual Event

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The 2021 Chief Learning Officer Symposium is now complete

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SYMPOSIUM 2022

Looking back on how the world has changed since early 2020, the words of Winston Churchill come to mind:

“This is no time for ease and comfort.
It is time to dare and endure.”

It is doubtful that anyone will look back on this time with great fondness or a sense of tranquility. These have been months defined by uncertainty, tumult and, for many, sorrow and desperation. But out of chaos often springs resilience: Lack of comfort can bolster innovation and strength and force us to stretch and reach in ways we might not have thought possible. Such has been the case in learning and development.

Join us for the Fall 2021 Chief Learning Officer Symposium, where you’ll meet with other learning leaders in a virtual environment to share and explore the many ways organizations have pivoted to persevere through the toughest of times. Together, we will explore the strategies, tools and practices learning leaders are using to lead with resilience, fluidity and fearlessness in this new world of work.

Register Today

Inspiring Keynotes

Past keynote speakers include Adam Grant, Gary Vaynerchuk, Guy Raz, Michelle Gielan, Dan Heath, Heidi Grant Halvorson, Charles Duhigg, Troy Carter, Francesca Gino, Steve Pemberton, Gretchen Rubin, Amy Webb and Susan Packard, among others. This year’s keynote speakers will engage and embolden you with anecdotes and personal experiences applicable to your mission in the future of corporate learning and development.

Educational Workshops

Subject matter experts presenting real-world success stories.

CLO Symposium includes a wide variety of intimate workshops, featuring stories from some of the most innovative executives at the top-ranked organizations in L&D. We’ll cover some of the most important issues facing your teams today, including the move toward lifelong learning, leading through change and crisis, establishing equity in L&D, critical leadership qualities for the future, and more.

You’ll also receive recertification credits from both SHRM and HRCI.

Career-Boosting Networking Opportunities

Share stories, ask questions and find new partners in the industry.

Over the course of the past 16 years, networking opportunities at the CLO Symposium have been named the No. 1 reason attendees say they continue to return. What began as a conference is now the strongest network you can join as a learning and development professional.

Speakers

Elliott Masie 
Chair
The Learning COLLABORATIVE
Pamay Bassey 
Chief Learning and Diversity Officer
The Kraft Heinz Company
Adri Maisonet-Morales 
Vice President, Enterprise Learning & Blue University
Blue Cross Blue Shield of North Carolina (BCBSNC)
Arin Bryan 
Senior Director, Learning & Organization Development
Redfin
Ashley St. John (She/Her)
Chief Content Officer, Editor in Chief
BetterWork Media Group
David Denz 
President & Senior Learning & Performance Architect
Leieren Performance Learning Systems, LLC
David Vance 
Executive Director
Center for Talent Reporting
Dr. Declan Dagger 
Chief Operations Officer
ETU
Dr. Michelle R. Weise 
Vice Chancellor of Strategy and Innovation
National University System
Elsa Powel Strong 
VP of Solution Strategy
Ariel Group
Erika Van De Yacht 
Associate Director – Learning
Sentry
Janice Burns 
Chief People Officer
Degreed
Jeff Higgins 
Founder and CEO
Human Capital Management Institute
Jenn Henry 
Senior Vice President, Workforce Engagement
2U, Inc.
Jennifer Iannetta 
Lead Learning Architect Manufacturing, Global Learning and Development,
Merck & Co., Inc
Jodi Rabinowitz 
Head of Talent and Organizational Development
Zoom Video Communications
Joe Hart 
President & CEO
Dale Carnegie
Johann Laville 
Chief Learning Officer
Global Learning and Development, Merck & Co., Inc
John Jordan 
Head of The Academy
Bank of America
KimArie Yowell 
Chief Learning Officer
Rock Central
Kirk Miller 
SVP Global Sales
Ariel Group
Kristina Tsiriotakis 
Director of Learning & Organizational Development
DECIEM Global
Lance Hitchins 
Head of Training at Mitsubishi Electric UK & Ireland Branch
Mitsubishi Electric
Lina Garcia 
Head of Customer Success UK
360Learning
Liz Loutfi 
Managing Editor
BetterWork Media Group
Lou S. Tedrick 
Vice President, Global Learning & Development
Verizon
Meggan Flaherty 
Senior Global Client Partner
AceUp
Molly Nagler 
Chief Learning Officer
PepsiCo
Monique Bradshaw 
Director, Leadership Solutions
ADP
Preethi Anand 
AVP – Operations Technical Training Academy
HSBC
Radia Carr 
VP, Client Engagement & Corporate Trainer
Dale Carnegie
Summer Salomonsen, Ed.D 
Head of Cornerstone Studios
Cornerstone OnDemand
Theresa E. Zeller 
Global Head of Integrated Learning Experiences, Global Learning and Development
Merck & Co., Inc
Theuns Botha 
Vice President, Head of Enterprise Sales
2U, Inc.
Vivek Ravichandran 
Head of North America Talent Development (Technology & Strategic Initiatives)
Tata Consultancy Services
Will Guillaume Foussier 
CEO & Founder
AceUp

Agenda

Day 1: October 5

10:30 am - 10:45 am CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Read More
Welcome Address

“Resilient, Fluid & Fearless: The Future of Learning” delivered by Chief Learning Officer’s chief content officer and editor in chief, Ashley St. John.

10:45 am - 11:45 am CT
Elliott Masie
Chair
The Learning COLLABORATIVE
Read More
CLO Keynote: WHIPLASH! – Learning in New, Ambiguous & Unpredictable Times

Our workforce and our organizations are experiencing ongoing whiplash as we continue to adapt to the challenges and changes presented by the COVID-19 pandemic. Learning is continuously shifting as we deal with the ambiguous and the unpredictable.  
 
Learners have become more self-engineering. Career expectations have shifted. Learning is leveraging more devices, touched by more systems, and starting to embrace AI and smart systems to make personalization an optimization. Traditional leadership and planning models are being challenged by ambiguity and uncertainty about the future. Empathy has emerged as an essential element in our “good forward” plans.
 
Join Learning COLLABORATIVE founder and Broadway producer Elliott Masie for an interactive discussion, based on interviews with more than 50 chief learning officers and learning leaders from major corporations around the globe, on the immediate futures of learning.

11:45 am - 12:45 pm CT
Joe Hart
President & CEO
Dale Carnegie
Read More
Workshop: Unleashing Creativity: Organizational Purpose, Engagement & Diversity

Creativity has dominated the business landscape over the past year. Agile organizations met the moment and distinguished themselves from the competition, cementing market share and propelling their brands to the forefront even during a crisis. As organizations migrate out of crisis mode into recovery, fostering creativity remains ever important. In this moment, creativity not born from necessity or survival, for it to flourish in a sustainable way, needs to have the right environment — the right corporate culture.

As HR and learning leaders, unleashing a workforce that confronts challenges, creatively troubleshoots issues and executes innovative strategies is critical for success. Leaders and their organizations must be able to articulate organizational purpose, have the skills to drive employee engagement, and embody the attitudes and empathy to build a truly diverse and inclusive workplace.

In this workshop we will cover:

  • The four phases of the creativity process leading to innovative outcomes
  • Key drivers enabling creativity at the individual, team and organizational level
  • Managing the “paradoxes of creativity”
  • Why purpose, engagement and diversity stand out as critical drivers of innovation

Join us for this workshop and learn the priorities needed to unleash a culture of creativity within your organization.

11:45 am - 12:45 pm CT
Janice Burns
Chief People Officer
Degreed
Read More
Workshop: How Skill Data Can Demonstrate the Business Value of L&D

Skill data can provide valuable insights and unearth unique opportunities for your people and your organization. Join Janice Burns, chief people officer at Degreed, to find out how you can harness and apply skill intelligence to reap the benefits of a successful learning strategy and ensure you never miss an opportunity to help grow your company.

12:45 pm - 1:30 pm CT
CLO Challenge

Teamwork has never been more crucial to a workforce than it is today, especially as specific challenges become more prevalent in the wake of the COVID-19 pandemic. During this virtually hands-on session, attendees will be grouped into teams, banding together to create and present a strategic approach for tackling an outlined challenge. Feedback will then be shared on the community wall.

1:30 pm - 2:00 pm CT
Lunch

Enjoy a 30-minute lunch break, and return ready to continue learning.

2:00 pm - 2:05 pm CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Read More
Welcome Back

Reconvene for an afternoon of thought-provoking conversation as we examine the issues driving enterprise education, share best practices and discuss strategic plans for the future.

2:05 pm - 3:05 pm CT
Dr. Michelle R. Weise
Vice Chancellor of Strategy and Innovation
National University System
Read More
Molly Nagler
Chief Learning Officer
PepsiCo
Read More
Lou S. Tedrick
Vice President, Global Learning & Development
Verizon
Read More
Janice Burns
Chief People Officer
Degreed
Read More
John Jordan
Head of The Academy
Bank of America
Read More
Panel Discussion: An Infrastructure for Lifelong Learning

A longer, more unpredictable work life characterized by multiple career transitions and technological advances is quickly requiring people to become lifelong learners. This will necessitate rethinking the existing infrastructure we have in place for learning, from K-12 to post-secondary education to corporate learning and development, and establishing better connections between those systems, allowing for improved career navigation and identification of transferable skills. Join this panel discussion focused on the lifelong learner of the future — and what our part is in supporting their journey.

3:05 pm - 4:05 pm CT
Erika Van De Yacht
Associate Director – Learning
Sentry
Read More
Workshop: The Business Case for Human Connection

In learning and development, we have unprecedented access to tools and technology to drive self-directed learning; associates can look up what they need without leaving their desks or setting down their mobile phones. But as we maximize our automated tools and artificial intelligence, one thing remains: Humans are social beings. We are wired to connect. Human connection enhances our sense of community; it fuels our resilience and ability to thrive; and it correlates directly with our overall health and well-being.

What does that mean for us, as L&D professionals? How do we simultaneously support learning in this post-pandemic, work-from-home world, while enabling human connection? In this interactive session, we will:

  • Discuss the business case for human connection, most notably in light of the increased popularly of remote work arrangements.
  • Experience a “social connectedness” learning activity.
  • Identify ways to use resources already available to you to increase human connection at your organization.
3:05 pm - 4:05 pm CT
Arin Bryan
Senior Director, Learning & Organization Development
Redfin
Read More
Workshop: Why (and How) Employees Need to Learn How to Learn Differently in the Corporate World

Many organizations aim to build learning cultures where employees can continuously grow and hone their skills to achieve high performance and career goals. To become a learning culture, organizations need to first address how people learn (and how this is different in the “real world” versus in formal education settings). The science behind how people learn questions the model for traditional courses as being “king” in a learning strategy. To develop and evolve their skills and capabilities in a fast-paced corporate environment, employees need to learn new ways to learn.

We all know the 70/20/10 model for learning, but employees don’t really know HOW to learn on the job. During this session, Arin will review a Learn & Grow campaign and program that she engineered while at Expedia, which was designed to help shift their company culture to one where development is a critical part of employee role expectations and to teach them how to learn on the job.

During this session, you will:

  • Learn how to create a toolkit for managers for learning on the job. 
  • Learn how to create an internal rotation program to enable short term “gigs.” 
  • Take away tips for how you can shift your organization’s culture to one that embraces learning and growth as a key part of role expectations.
CLO Power Hour:
4:05 pm - 4:20 pm CT
Will Guillaume Foussier
CEO & Founder
AceUp
Read More
FASTtalk : Coaching for Impact: Creating Organizational Changes That Last

In this time of rapid change and uncertainty, it’s critical that leaders have the skills necessary to meet the challenges of today and tomorrow. From preventing The Great Resignation to adapting to the hybrid workplace, leadership coaching offers a proven way to upskill/reskill your people to enable them to further contribute to the goals of your organization. But how can we ensure coaching individuals leads to organizational impact?

In this session, we will discuss how to build cultures of coaching to accelerate your L&D outcomes by helping individuals, teams, and organizations lead and thrive through change.

4:20 pm - 4:35 pm CT
Vivek Ravichandran
Head of North America Talent Development (Technology & Strategic Initiatives)
Tata Consultancy Services
Read More
FASTtalk : Learning in the Flow of Work — A Modern World That Needs a Different Breed of Talent

In this session, Vivek Ravichandran will share insights on how an unwavering focus on enabling a great learning experience, aimed at providing just-in-time, just-enough knowledge, can produce multiskilled digital ninja programmers.

CLO Power Hour:
4:35 pm - 4:50 pm CT
Elsa Powel Strong
VP of Solution Strategy
Ariel Group
Read More
FASTtalk : Finding the “Spark” in Learning Again

Learning is a journey. It can also bring us together. 

In this session, we will discuss how organizations can leverage learning experiences as a vehicle for creating meaningful connections between their people to not only build applicable skills but also nurture a culture of trust, participation and engagement. We will explore:

  • How to create environments that encourage participants to embrace the “mess” and engage as they are.
  • The value of exploring many ways of applying learning to reality — with a bit of fun.
  • The unique opportunity for facilitating personal connections and networking within the learning experience.
4:50 pm - 5:05 pm CT
Liz Loutfi
Managing Editor
BetterWork Media Group
Read More
Power Hour Q&A

Details: Coming soon

5:05 pm - 5:30 pm CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Read More
Wrap-Up + Invite to Network

This day closes with a quick recap from Chief Learning Officer’s chief content officer and editor in chief, Ashley St. John, followed by open networking.

10:00 am - 10:10 am CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Read More
Welcome Address

Ashley St. John, Chief Learning Officer’s chief content officer and editor-in-chief, introduces the event theme, “Revolutionary Learning in Transformative Times.”

10:10 am - 11:10 am CT
Chris Yeh
Co-Founder
Blitzscaling Academy
Read More
Keynote Address: Building A Team of Infinite Learners

Learning is the essential skill of the 21st century. Driven by rapid advances in technology and an increasingly connected world, change in the business world is constant, continual and faster than ever before. Whenever major change occurs, by the time things settle down long enough to codify and transmit the lessons we should learn from those changes, yet another change arrives.

In this chaotic, high-stakes environment, the challenge facing CLOs isn’t helping team members learn specific lessons; it’s helping them become “infinite learners” who have the tools and mindset to rapidly discover and refine new principles and techniques, and the courage and confidence to unlearn the rules of the past ― even if those rules previously helped them excel in their role and transform their careers.

11:10 am - 12:10 pm CT
Annee Bayeux
Chief Learning Strategist
Degreed
Read More
Workshop: The Future of Learning: Increasing the Agility of Your L&D

Change and innovation happen constantly in the L&D industry, and this can be challenging for your organization. But if you have an L&D team and strategy that’s flexible and ready to evolve, suddenly change can become a growth opportunity instead of a roadblock. 

How can you create a resilient, future-focused L&D team? Join Annee Bayeux, chief learning strategist at Degreed, to find out. You’ll explore five key principles of an agile L&D organization to help you give your learning team the right skills and strategies to support your business through this age of uncertainty. 

You’ll find out how to establish: 

  • Innovative, specific job roles for your L&D team members. 
  • A holistic learning ecosystem. 
  • A modern and flexible content strategy.
11:10 am - 12:10 pm CT
Sana Lall-Trail
Behavioral Science Writer
Torch
Read More
Rafal Szaniawski
Leadership Coach
Torch
Read More
Workshop: How Do You Create a Coaching Culture? Advice from a Coach

Imagine working in an organization that prioritizes professional development and growth for all ― where people seek to become “learn-it-alls” rather than “know-it-alls,” ask better questions of themselves and each other, and see mistakes as learning opportunities. In this session, we’ll discuss how to create a culture like this through the practice of coaching, by highlighting what works from the research and the advice and experiences of real coaches. We’ll define “coaching culture,” dive into its key components from the research and offer practical guidance on the next steps you can take to build this environment from the top down and bottom up.

12:10 pm - 12:30 pm CT
Annee Bayeux
Chief Learning Strategist
Degreed
Read More
Research/Audience-Polling: The Future of Learning
12:10 pm - 12:30 pm CT
Sana Lall-Trail
Behavioral Science Writer
Torch
Read More
Rafal Szaniawski
Leadership Coach
Torch
Read More
Research/Audience-Polling: Understanding Your Coaching Strategy
12:30 pm - 1:00 pm CT
Break
1:00 pm - 2:00 pm CT
Chris Smart
Chief Learning Officer & HR Portfolio Management Lead
MetLife
Read More
Kristina Tsiriotakis
Director of Learning & Organizational Development
DECIEM Global
Read More
Kimo Kippen
Founder
Aloha Learning Advisors
Read More
Annee Bayeux
Chief Learning Strategist
Degreed
Read More
Panel Discussion: The Rise and Reign of the Talent Marketplace

The fueling factors behind the global talent shortage are numerous. Older members of the workforce are retiring, an issue exacerbated by the COVID-19 pandemic, and younger employees may not have the skills or experience to fill those empty roles — or they may be pivoting into new careers entirely or reevaluating what they want their career journey to look like. They are also demanding more: For many employees today, flexibility in when and where they work, improved work-life balance and, importantly, opportunities for growth are not nice-to-haves — they are required to get them to stay.

As the shortage continues to loom over employers, the digital talent marketplace market is exploding, as more and more organizations recognize that opening up internal opportunities is one of the most important steps they can take to engage their people and help them grow, as well as help the company identify skills already present among their internal talent pools. These marketplaces create more transparency and visibility into open opportunities for employees, give leaders better visibility into their labor supply, and can even reduce bias. In fact, Josh Bersin has called talent marketplaces “one of the most successful innovations in HR.”

And the systems are expanding in their capabilities, with a whole new market of data-driven, artificial intelligence-enabled systems built to grow continuously smarter as people take on new projects and roles within their organizations.

Join us for this conversation as we dive into how the talent marketplace is evolving, how organizations are using these powerful platforms to facilitate ongoing learning and equip employees with the skills and competencies needed for the future, and what lies ahead in this booming space.

The fueling factors behind the global talent shortage are numerous. Older members of the workforce are retiring, an issue exacerbated by the COVID-19 pandemic, and younger employees may not have the skills or experience to fill those empty roles — or they may be pivoting into new careers entirely or reevaluating what they want their career journey to look like. They are also demanding more: For many employees today, flexibility in when and where they work, improved work-life balance and, importantly, opportunities for growth are not nice-to-haves — they are required to get them to stay.
As the shortage continues to loom over employers, …the digital talent marketplace market is exploding, as more and more organizations recognize that opening up internal opportunities is one of the most important steps they can take to engage their people and help them grow, as well as help the company identify skills already present among their internal talent pools. These marketplaces create more transparency and visibility into open opportunities for employees, give leaders better visibility into their labor supply, and can even reduce bias. In fact, Josh Bersin has called talent marketplaces “one of the most successful innovations in HR.” And the systems are expanding in their capabilities, with a whole new market of data-driven, artificial intelligence-enabled systems built to grow continuously smarter as people take on new projects and roles within their organizations. Join us for this conversation as we dive into how the talent marketplace is evolving, how organizations are using these powerful platforms to facilitate ongoing learning and equip employees with the skills and competencies needed for the future, and what lies ahead in this booming space.

2:00 pm - 3:00 pm CT
Angela Blake
Manager - Talent
Verizon
Read More
Erica Jones
Director - Global Learning & Development
Verizon
Read More
Mark Onisk
Chief Content Officer
Skillsoft
Read More
Workshop: Building Future-Fit Leaders Through Coaching: A Customer Conversation with Verizon

Has your leadership development training kept pace with the changing world of work? The workforce has faced and adapted to monumental change in recent years ― from embracing the distributed workplace to creating more inclusive cultures. To succeed in this new world of work, leaders and managers need new power skills ― like empathy, agility and problem solving. And to develop these skills and drive positive behavioral change, they need new ways of learning that enable self-awareness and personal growth. 

Join us for a customer conversation on Building Future-Fit Leaders Through Coaching.

In this session, you’ll learn:

  • The critical leadership competencies needed to be a future-fit leader, and what the best learning methods are to develop these power skills.
  • How learning leaders are building leadership coaching programs and what results they are seeing to date.
  • The best practices for developing a coaching program and ensuring it achieves tangible outcomes.
2:00 pm - 3:00 pm CT
Noah G. Rabinowitz
Vice President of Human Resources and Global Head of Learning and Development
Moderna
Read More
Nkiruka Ogbuchiekwe
Senior Director of Strategy and Programs for Moderna University
Moderna
Read More
Workshop: How Moderna Is Elevating Learning to Serve Patients, People and Planet

Moderna was launched into the global spotlight due to its role in the COVID-19 pandemic. This session will focus on how the organization’s obsession over learning allowed it to respond quickly and effectively — and how that learning is now benefitting its people, partners and the world. The discussion will focus specifically on the buildout of Moderna University and how the company is challenging convention in learning to achieve more patient-centric outcomes in shorter time periods, driving a culture of sustainable high performance and innovation. The session will also dig into the Moderna University approach to learner experience and engagement, technology, programming and pedagogy — all to help leaders scale and learn to thrive in the future.

CLO Power Hour: Driving Innovation & Creativity for the Future
3:00 pm - 3:15 pm CT
Christine Buscarino
Chief Operations Officer & Chief Marketing Officer
Dale Carnegie
Read More
FASTtalk: How Senior Leaders Engage Empowered Employees

The workplace has changed dramatically, and it’s not just remote work ― employees’ expectations of their employers and leaders have also shifted. With plentiful employment options, empowered employees now require more than ever. To be successful in the empowered employee era, senior leaders need to balance building the right structures and policies with appealing to employees’ emotional needs.

Join Christine Buscarino, Dale Carnegie chief operating officer, as she shares insights from a global workplace study designed to identify the drivers of employee engagement. Learn what employees require from senior leadership and what role those senior leaders can play in building a culture that supports, engages and retains their workforce.

3:15 pm - 3:30 pm CT
Jeneane Becker
Dean of Choice University
Choice Hotels International
Read More
FASTtalk: Harnessing the Power of Brainstorming for the Future of Work

The creative process of innovative thinking takes time and resources. But what if you had a method to efficiently tap into the depths of your employees’ experience and creativity? In this session, we’ll explore a new brainstorming approach that learning leaders can use to develop implementable innovation and drive operational and behavioral improvement in virtually any area of their business.

3:30 pm - 3:45 pm CT
Omer Glass
CEO & Co-Founder
GrowthSpace
Read More
FASTtalk: Aligning L&D Planning with Risk Management Goals

Human resource management has evolved to encompass mitigating risks posed to the company by employees, technology, social media and multiple other factors. To do this effectively, L&D planning is an essential piece of a comprehensive risk management strategy. Ensuring that employees are equipped with the skills they need to fulfill their role and have access to talent development experiences is a foundational piece of any risk management plan. Let’s discuss how an outcome-driven talent development program can impact risk management.

3:45 pm - 4:00 pm CT
Q&A
4:00 pm - 4:00 pm CT
Wrap-Up + Invite to Network

The day concludes with a note from Ashley St. John, Chief Learning Officer’s chief content officer and editor-in-chief, followed by open networking.

Day 2: October 6

10:30 am - 10:45 am CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Read More
Welcome Address

“Resilient, Fluid & Fearless: The Future of Learning” delivered by Chief Learning Officer’s chief content officer and editor in chief, Ashley St. John.

10:45 am - 11:45 am CT
Pamay Bassey
Chief Learning and Diversity Officer
The Kraft Heinz Company
Read More
CLO Keynote: Evolving Learning Culture: Using Lessons Learned from Learning Transformation to Navigate Our Future

Over the past year and a half, more than ever before, we’ve all been called to do our best to provide innovative learning and training opportunities to address the challenges that our employees and colleagues have faced and to keep people engaged and supported. Certainly, we all have much to celebrate and much to contemplate — about the choices that we’ve made, the challenges ahead and the opportunities that we have to meaningfully contribute to our communities and organizations.

In times of great change, it is wise to maintain a laser focus on who we want to BE as we navigate our future, use that to direct our learning, and then to determine the next best action. 

Join Kraft Heinz Chief Learning and Diversity Officer and author of “Let’s Learn Our Way Through It, Shall We?” Pamay Bassey as she shares lessons learned from her experiences creating, nurturing and transforming her personal and organizational learning culture, and how those lessons can help us to inform how we navigate our future — both as strategic learning professionals and as learning evangelists.

11:45 am - 12:45 pm CT
Lina Garcia
Head of Customer Success UK
360Learning
Read More
Lance Hitchins
Head of Training at Mitsubishi Electric UK & Ireland Branch
Mitsubishi Electric
Read More
Workshop: How Mitsubishi Achieved 99% Customer Satisfaction While Reducing Costs by 65%

Mitsubishi Electric is a market leader in heat pumps and air conditioning units around the world. To ensure a consistently high quality of service, they need to train thousands of customer engineers. This is already a tough job, but the COVID-19 lockdown made it even harder.

For Mitsubishi, meeting this challenge meant finding a new way to scale its training, capture expert knowledge and stay flexible despite the shift to remote work. The company also needed a way to quickly create courses, ensure quality content and track training completions.

The answer? Flexible online training delivered with Collaborative Learning.

Join Lance Hitchins, head of training at Mitsubishi Electric, in conversation with Lina Garcia, customer success partner at 360Learning, to hear how Mitsubishi:

  • Trained 2,500 customer engineers in just one year.
  • Achieved a 99 percent customer training satisfaction rate.
  • Reduced course costs by 65 percent.
  • Turned its 12-month training waiting list into a 30-day wait.
  • Lowered its training carbon footprint.
11:45 am - 12:45 pm CT
Summer Salomonsen, Ed.D
Head of Cornerstone Studios
Cornerstone OnDemand
Read More
Workshop: Earn Your Seat at the Table … With a Content Strategy

Have you ever felt powerless to affect meaningful change in your business? Are you seeking ways to have increased impact and influence in your organization? Come hear how your content strategy can help you gain the attention of the C-suite. 

This session introduces a three-step approach that helps you target critical areas of impact in your business and increase your influence in the organization to earn that seat at the strategic table. We’ll explore how microlearning, nanolearning and other content approaches can help you demonstrate the critical nature of the work you do. 

You’ll learn how to: 

  • Establish and effectively promote strategic learning programs across your entire organization, including at the executive level 
  • Discover the areas of business impact you should address to bring meaningful change to your organization 
  • Identify root cause behaviors that are impeding your organization’s ability to achieve its strategic priorities
CLO Power Hour:
12:45 pm - 1:00 pm CT
Monique Bradshaw
Director, Leadership Solutions
ADP
Read More
FASTtalk : Evolving into Globally Inclusive Design (2021)

The recent urgency of diversity, equity and inclusion training may have left you little room for strategizing a long-term plan. Now that the hard work of initiating DEI learning in your organization is done, are you ready to build on that momentum? Are you ready to start incorporating a DEI perspective into the planning, development and implementation of all learning in your organization? In this session, we will discuss building DEI competencies within instructional design to avoid the pitfalls of exclusion in your learning programs.

1:00 pm - 1:15 pm CT
Theuns Botha
Vice President, Head of Enterprise Sales
2U, Inc.
Read More
Jenn Henry
Senior Vice President, Workforce Engagement
2U, Inc.
Read More
FASTtalk : Mind the Gap: How to Respond to the Future of Work

The old ways of providing training to employees, such as through performance support learning, are not sufficient to prepare today’s workforce, and more robust learning and development solutions are needed. Join this FastTalk to hear Theuns Botha and Jenn Henry of 2U, Inc. unpack insights from GetSmarter’s recent Future of Work research combined with their own shared experience and shed light on how the future of work is impacting the workplace, the trends that are being experienced and how these trends are creating gaps across the workplace. They will also discuss why upskilling and reskilling are so valuable in today’s changing workplace and what types of learning and development need to be offered to help bridge the current skills gap. Through data-backed solutions, this talk will offer you practical steps that will ensure your workforce thrives in an ever-changing, complex environment.

1:15 pm - 1:30 pm CT
Preethi Anand
AVP – Operations Technical Training Academy
HSBC
Read More
FASTtalk : Back to the Future With Learning

As the future of work unfolds, there are several signals that are already indicating what would be the ask of learning leaders from CEOs. In this session, let’s explore a few (science) fictional scenarios from the future and how learning leaders can help businesses thrive in these imagined circumstances.

1:30 pm - 1:45 pm CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Read More
Power Hour Q&A

Details to come.

1:45 pm - 2:15 pm CT
Lunch

Enjoy a 30-minute lunch break, and return ready to continue learning.

2:15 pm - 2:20 pm CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
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Welcome Back

Reconvene for an afternoon of thought-provoking conversation as we examine the issues driving enterprise education, share best practices and discuss strategic plans for the future.

2:20 pm - 3:20 pm CT
KimArie Yowell
Chief Learning Officer
Rock Central
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Kristina Tsiriotakis
Director of Learning & Organizational Development
DECIEM Global
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Adri Maisonet-Morales
Vice President, Enterprise Learning & Blue University
Blue Cross Blue Shield of North Carolina (BCBSNC)
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Radia Carr
VP, Client Engagement & Corporate Trainer
Dale Carnegie
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Johann Laville
Chief Learning Officer
Global Learning and Development, Merck & Co., Inc
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Panel Discussion: Closing the Equity Gap in Learning & Development

Many of the learning programs and structures that are put in place by L&D are not equally accessible to all, especially those working on the front lines. Join this panel of learning leaders for a discussion about how organizations can focus on developing talent while making sure opportunities for advancement and resources for growth are accessible to all prospective and current employees.

3:20 pm - 4:20 pm CT
David Vance
Executive Director
Center for Talent Reporting
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Jeff Higgins
Founder and CEO
Human Capital Management Institute
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Workshop: The New SEC Rule on Human Capital Reporting: Requirements, Compliance, and What Comes Next

On November 9, 2020, the SEC-mandated public reporting on human capital in an organization’s 10-K. The rule calls for disclosure of all material information and metrics regarding human capital with development, attraction and retention of personnel specifically mentioned. The hope was that the rule would lead to much greater sharing of key human capital metrics to benefit both investors and employees.

The results thus far have been disappointing, but more rule-making is likely in the near future to elicit greater disclosure. Join this session to learn about the rule, how organizations have responded, and what the SEC is likely to do next. Dave and Jeff will also share the very important 2018 ISO guidelines for public and internal reporting, which can serve as a starting point for your own reporting strategy. Special attention will be paid to the eight L&D metrics recommended by ISO.

3:20 pm - 4:20 pm CT
Dr. Declan Dagger
Chief Operations Officer
ETU
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Theresa E. Zeller
Global Head of Integrated Learning Experiences, Global Learning and Development
Merck & Co., Inc
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Jennifer Iannetta
Lead Learning Architect Manufacturing, Global Learning and Development,
Merck & Co., Inc
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David Denz
President & Senior Learning & Performance Architect
Leieren Performance Learning Systems, LLC
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Panel Discussion: Simulation Learning: Optimizing Behavior Change … at Scale

An increasing number of learning and development professionals have been utilizing virtual learning simulations as an efficient, learner-embraced delivery tool. As today’s learning leaders evaluate these innovations, however, some core questions emerge: Are learning simulations effective? Can they be easily and cost-effectively adapted for new uses and applications? What are the considerations and components necessary for simulations to be effective?

A 2021 survey conducted by Chief Learning Officer, in combination with research from LinkedIn Learning and Accenture, suggests there is ample evidence of simulations’ ability to effectively deliver meaningful, engaging, impactful learning content to virtually any targeted audience. To be successful, though, correct measurement and reporting tools must be incorporated into the simulation structure from the beginning.

Join this panel discussion, featuring Theresa E. Zeller and Jennifer Iannetta of Merck & Co. Inc., who will share their simulation learning experience, and David Denz of Leieren Performance Learning Systems LLC, who will review some of the key takeaways from the CLO study, and learn best practices for maximizing an investment in simulation learning.

4:20 pm - 5:05 pm CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
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Jodi Rabinowitz
Head of Talent and Organizational Development
Zoom Video Communications
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Virtual Fireside Chat

This intimate and relaxed conversation, hosted by CLO’s editor in chief, taking an in-depth look at the career journey of Jodi Rabinowitz, head of talent and organizational development for Zoom Video Communications, and what is top of mind for her today in both her current organization and other endeavors.

5:05 pm - 5:30 pm CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
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Wrap-Up + Invite to Network

This day closes with a quick recap from Chief Learning Officer’s chief content officer and editor in chief, Ashley St. John, followed by open networking.

10:00 am - 10:10 am CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
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Welcome Address

Ashley St. John, Chief Learning Officer’s chief content officer and editor-in-chief, welcomes you back for Day 3 of the CLO Symposium, “Revolutionary Learning in Transformative Times.”

10:10 am - 11:10 am CT
Dr. Milana L. Hogan
Chief Talent Officer
Sullivan & Cromwell LLP
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Keynote Address: How to Build Gritty, Growth Mindset-Oriented Teams

Many of us are familiar with the concepts of grit (perseverance and passion for long-term goals) and growth mindset (the belief that skills and intelligence can be improved with effort and persistence) and know from personal experience just how important these traits are in achieving professional success. New research reveals that these traits are also critical in the team context. When team leaders lead in a growth mindset-oriented way and team members work together to engage in gritty behaviors, the team thrives. Moreover, team members are three times more likely to have a positive experience, which increases their job satisfaction and makes them less likely to look for other opportunities. In this session, Dr. Hogan will share the latest research and present a leadership model designed to help current and emerging team leaders harness the power of these important traits.

11:10 am - 12:10 pm CT
Heather Stefanski
Chief Learning and Talent Officer
McKinsey & Co.
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Jake Gittleson
Senior Expert, Learning Design
McKinsey & Co.
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Dr. Simone Jacobi
Director of Talent Assessment
McKinsey & Co.
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Workshop: Effective Use of Assessments for a Skills-Based Organization

Shifting to a skills-based learning strategy requires organizations to be responsive and meet the needs of all employees. A successful strategy goes beyond content curation, sophisticated recommendation platforms and reduction of content. It must also include a way for employees to easily assess and track their progress on skills at any moment and as their learning needs change. 

This makes development-based assessments a critical tool for any skills-first organization. When these assessments are positioned as informative and not evaluative, employees receive powerful and relevant data that fuels the insights needed to effectively recommend and guide their skill progression.  

In this session, McKinsey will share examples from using development-based assessments across the talent spectrum, including talent acquisition, onboarding and risk and compliance, as well as insights from its game-based innovation lab. 

11:10 am - 12:10 pm CT
Lisa Bodell
Founder/CEO
FutureThink
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Workshop: The Power of Curiosity

Part of the Open Sesame/FutureThink Power Skills Series: Learning That Sticks

The strongest leaders excel through power skills ― how well are you teaching these? We’ll show you how with our power skills workshop on curiosity.

Fresh ideas come from being open to diverse opinions, creating a culture that challenges convention and embraces a growth mindset. Join us to discover why curiosity is so important, the power of asking killer questions and the environment that makes inquisitive minds flourish. Participants will get hands-on learning by question-storming real issues right in the room. Get ready to experience actionable learning that sticks.

12:10 pm - 12:40 pm CT
Break
12:40 pm - 1:40 pm CT
Christopher Lind
Vice President and Chief Learning Officer
ChenMed
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Lou S. Tedrick
Vice President, Global Learning & Development
Verizon
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Polina Varela
Senior Product Manager
Coursera
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Tim Gillespie Jr.
Managing Director and Executive for Operations, Enablement and Technology Strategy
The Academy Bank of America
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Panel Discussion: A Map for the Metaverse: Learning on a Whole New Level

The metaverse has recently become an enormous global discussion, but the roots of this discourse are not new. It’s poised to provide endless, exciting opportunities, particularly in learning and development. But what is “metaverse learning”? And what are the challenges and possibilities it presents?

Augmented reality. Virtual reality. Mixed reality. It’s all a lot to wrap your head around, and even more so if you are closer to the beginning of your journey in learning with these extended reality — or XR — technologies.

Join us for this discussion about the metaverse’s potential and limitations in education, as we explore what learning organizations are currently trying, what they are learning, and — importantly — what’s next.

1:40 pm - 2:40 pm CT
Rachael Bourque
Vice President, Corporate Learning Solutions
Kaplan
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Jeff Bulanda
Senior Manager, Career Choice
Amazon
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Workshop: What Can Employers Learn From Amazon’s Career Choice Program

Amazon’s Career Choice program, one of the largest upskilling programs in the world, is celebrating 10 years this year. Amazon announced their expansion of the program this past year, including new investments and opportunities tied to providing employees access to education and training to grow their careers at Amazon and beyond.

As employers are struggling with filling jobs, and engaging and keeping their employees, this session will discuss ideas, best practices, and outcomes from a decade of experience solving for some of these challenges at one of the world’s largest employers.

Participants will learn more about:

  • Program overview and findings from 10 years of outcomes.
  • The business case for investment and expansion of this employer’s benefit.
  • How other organizations can utilize some of the best practices and lessons learned.
1:40 pm - 2:40 pm CT
Amanda Fullbright,M.Ed., BCBA, LBA
Vice President, Learning and Performance Development
Blue Sprig Pediatrics
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Dr. Apral Foreman,Ph.D., BCBA-D, LBA
Performance Analyst
Blue Sprig Pediatrics
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Rachel Huckfeldt,M.S., BCBA, LBA
Instructional Design Manager
Blue Sprig Pediatrics
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Workshop: Creating a Culture of Continuous Learning While Integrating Unique Industry Standards

In this workshop, attendees will learn how to integrate their own unique industry standards into an efficacious training program informed by learning theory and methodologies for teaching adult learners. Case studies will be discussed to demonstrate how BlueSprig’s learning and performance development department designed, implemented and evaluated its internal training programs. Attendees will see an example of the design of BlueSprig’s internship program from inception to implementation and maintenance, along with the key performance indicators for the program. Through the case study attendees will see how the program targeted to upskill frontline technicians has gone on to create a continuous learning culture for BlueSprig Pediatrics.

CLO Power Hour: The Power of Mentoring
2:40 pm - 2:55 pm CT
Lisa Bodell
Founder/CEO
FutureThink
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FASTtalk: The Simplification Imperative

Imagine what teams could accomplish with the time they spend sitting in meetings and writing emails every day. Complexity is killing companies’ ability to innovate and adapt, and simplicity is quickly becoming the competitive advantage of our time. Drawing on research from her book, “Why Simple Wins,” Lisa Bodell inspires us to proactively move beyond the feelings of frustration and futility that come with so much unproductive work in today’s corporate world to create a corporate culture where valuable, essential, meaningful work is the norm. Learn why simplification is a must-have skill for 2023 and how stopping and streamlining work is easier than you think.

2:55 pm - 3:10 pm CT
Mary Schlegel
Learning & Development Lead
MentorStrat
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FASTtalk: Future-Proof Your Organization with DREAMs: Diverse Reverse Equitable Actionable Mentoring

What happens when a pandemic, industrial revolution and social revolution intersect? 

“Change … so profound that, from the perspective of human history, there has never been a time of greater promise or potential peril.” ― Klaus Schwab, founder of World Economic Forum

Your success will depend on how fast you learn, how well you adapt and how deeply you listen.

In this session you’ll learn why DREAM programs are so valuable during great periods of change and how you can use DREAMs to future-proof your organization: developing today’s leaders, empowering tomorrow’s leaders and accelerating innovation. 

It’s time for us to learn ― not only from those who have come before us, but from those who lead alongside and after us.

3:10 pm - 3:25 pm CT
John Fallon
Head of Product Marketing
ETU
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Austin Kenny
Chief Revenue Officer
ETU
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FASTtalk: Proving Upskilling ROI — How One Company Did It At Scale With Immersive Learning

New immersive learning methods allow enterprises to scale powerful upskilling approaches to thousands of learners globally. These simulations provide the repeatable measurement of skill development. However, it’s the personalization at scale that optimizes learners’ seat times and provides the ROI required to reimagine learning programs.

3:25 pm - 3:40 pm CT
Q&A
3:40 pm - 3:40 pm CT
Wrap-Up + Invite to Network

The day concludes with a note from Ashley St. John, Chief Learning Officer’s chief content officer and editor-in-chief, followed by open networking.

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Frequently Asked Questions

About CLO Symposium

What is the CLO Symposium?

Developed and driven by the editors of Chief Learning Officer, the CLO Symposium is where learning, training and development professionals come together to learn from each other. By connecting with people and teams who have faced similar challenges and goals, you can learn practical applications that will help you and your team achieve the results your organization expects. This conference isn’t just for CLOs, though. Get the most out of the experience by bringing your team so you can all learn together.
The Symposium is held in the spring and fall in different locations each year, so if one event doesn’t work for your learning department, consider attending the other. We look forward to seeing you there!

How is the CLO Symposium connected to Chief Learning Officer?

The CLO Symposium is the ONLY conference series produced by the editors of Chief Learning Officer. Don’t be fooled by the surplus of copycat events with the words “Chief Learning Officer” or “CLO” in their title.

How long has CLO Symposium been around?

The CLO Symposium launched on Valentine’s Day Weekend in 2003. We have been hosting the event annually ever since.

Can I subscribe to receive special announcements and updates?

First and foremost, sign-up to receive email updates from Chief Learning Officer. You can also stay up to date by joining the Facebook event page, joining the Chief Learning Officer group on LinkedIn, following Chief Learning Officer on Twitter and checking out the #CLOsym hashtag.

Why should I attend this event?
  • Access to unparalleled learning opportunities focused on the key trends in learning and development.
  • Walk away with actionable strategies and ideas that can be applied to your organization immediately.
  • Participation and recognition in the community of leading thinkers and practitioners.
  • Develop strategies for effective leadership development and seamless succession planning.
  • Align development with organizational needs and priorities to deliver measurable results.
  • Discover the latest trends and technology for enabling improved workforce performance.
  • Create and refine your strategy for learning and development to lead in the new business environment.

About Agenda & Speakers

What types of sessions are offered?

Keynotes: The highlight of every CLO Symposium are the main stage keynote presentations. The editors of Chief Learning Officer begin researching and evaluating potential keynote speakers over a year in advance. Past headliners have included such trailblazers as Adam Grant, Michelle Gielan, Gretchen Rubin, Jonah Berger, Gary Vaynerchuk, Steve Pemberton, Bill Rassmussen, Charles Duhigg, Adam Braun, Geoff Colvin, and many more.

CLO Power Hour: Our take on TED Talks, these rapid-fire practitioner narratives are delivered in 15-minutes or less. We conclude the series of talks with a brief Q&A with the audience for a deeper dive.

Panel Discussion: Lively debates deliver knowledgable dialogue and unique perspectives on topics of keen interest to L&D leaders.

Spotlight Workshops: Ripped from the pages of Chief Learning Officer, these editorial driven breakout session dive deep into the issues that matter to you, and are presented by CLOs just like you.

Partner Workshops: These one-hour breakout sessions add rich content and value to the agenda. CLO event partners co-present with their corporate clients to share success stories about implementing a new program and/or solving a business issue for their client’s organization. You will have your choice of up to 16 case-study style presentations to choose from throughout the conference.

Where can I get a schedule of the workshops taking place during the conferences?

The workshop details are generally posted approximately 6-weeks prior to the event. Most of these are client case-studies presented on behalf of our event partners and often take a while to firm up. You’ll find everything we have so far listed in the agenda above.

However, you may review the completed program from our Fall 2020 event to get a better idea of what you can expect.

Can I earn Professional Development Credits (PDC’s) for attending CLO Symposium?

The workshop details are generally posted approximately 6-weeks prior to the event. Most of these are client case-studies presented on behalf of our event partners and often take a while to firm up.

HRCI
Earn up to 12 HR (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

SHRM
BetterWork Media Group is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 12 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.

ATD
BetterWork Media Group has been pre-approved by the ATD Certification Institute to offer programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. This program has been approved for a maximum of 11points.

How do I submit a proposal to speak?

Better workplaces create better lives. That’s our vision at Chief Learning Officer, digging into learning solutions for enterprise productivity. While we showcase stories monthly in print, we believe that gathering communities of leaders to share best practices and innovative approaches in employee learning and development, both in person and online, is equally important. This process begins with you.

Click here to submit your proposal.

If you are a vendor, consultant or solution provider who helps other organizations improve their workforce development initiatives, please request a copy of our sponsorship brochure to see how you can participate.

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Recertification Information

HRCI has pre-approved this activity for recertification credit toward the aPHR®, PHR®, PHRca®, SPHR®, aPHRi™, PHRi™, GPHR® and SPHRi™ certifications. The content of the activity submitted has met the criteria of the Approved Provider Program.

BetterWork Media Group is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.

BetterWork Media Group has been pre-approved by the ATD Certification Institute to offer programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. This program has been approved for a maximum of 11points.

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Ashley St. John

Chief Content Officer, Editor in Chief, BetterWork Media Group

Ashley St. John is the chief content officer and editor-in-chief for BetterWork Media Group. She oversees the online content production of Chief Learning Officer and Talent Management. 

St. John has almost 15 years of experience developing, writing and editing print and digital magazine content. Before joining BMG, she held various editorial roles with several Chicago-based associations. Most recently, she served as content and publications manager for Association Forum, Chicago’s “association for associations,” where she managed all print and digital communications and the production of FORUM magazine. Before that, she was marketing and communications manager for the American Association of Law Libraries and associate editor and communications manager for the National Roofing Contractors Association. 

St. John graduated from the University of Iowa in 2005 with a bachelor of fine arts in journalism and mass communications.

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Eliott Masie

CEO, the MASIE Center

Elliott Masie is a provocative, engaging, and entertaining researcher, educator, analyst, and speaker - focused on the changing world of the workplace, learning, and technology. Elliott is acknowledged as the first analyst to use the term eLearning and has advocated for a sane deployment of learning and collaboration technology as a means of supporting the effectiveness and profitability of enterprises. 

He heads The MASIE Center in Saratoga Springs, NY focused on how organizations can support learning and knowledge within the workforce. He leads the Learning COLLABORATIVE, a coalition of 75 global organizations cooperating on the evolution of learning strategies. Members include Amazon, Zoom, Bank of America, Subway, The Hartford, and others.

He is the editor of e-NOTES & Learning TRENDS by Elliott Masie (Internet newsletters read by business executives worldwide), and a regular columnist in professional publications, including CLO Magazine. He is the author of 12 books, including the ASTD/MASIE Center’s Big Learning Data and recent eBooks on “Learning Pivots” and “Empathy”.

Elliott's professional focus has been in the fields of corporate learning, organizational performance, and emerging technology. He has developed models for accelerating the spread of knowledge, learning, and collaboration throughout organizations.

Elliott has served as an advisor to a wide range of government, education, and non-profit groups. He has served on the Board of Trustees of Skidmore College, as a member of FIRST Robotics Board of Directors. He has also served as a pro-bono advisor to the Department of Defense and on the White House Advisory Council on Expanding Learning Opportunities, and as a member of the CIA University Board of Visitors.

Elliott is known as a highly approachable speaker and trainer, blending humor, applicable stories of best practice, and high levels of audience involvement. Over the past thirty-five years, he has presented programs, courses, and speeches to over 4,000,000 professionals around the world. He lives in Saratoga Springs, owns thoroughbred horses, and is a Tony Nominated Broadway Producer of shows, which include: Kinky Boots, An American in Paris, The Prom, The Anastasia, The Play that Goes Wrong, SpongeBob, Mrs. Doubtfire and Allegiance.

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View LinkedIn Profile

Eliott Masie

CEO, the MASIE Center

Elliott Masie is a provocative, engaging, and entertaining researcher, educator, analyst, and speaker - focused on the changing world of the workplace, learning, and technology. Elliott is acknowledged as the first analyst to use the term eLearning and has advocated for a sane deployment of learning and collaboration technology as a means of supporting the effectiveness and profitability of enterprises. 

He heads The MASIE Center in Saratoga Springs, NY focused on how organizations can support learning and knowledge within the workforce. He leads the Learning COLLABORATIVE, a coalition of 75 global organizations cooperating on the evolution of learning strategies. Members include Amazon, Zoom, Bank of America, Subway, The Hartford, and others.

He is the editor of e-NOTES & Learning TRENDS by Elliott Masie (Internet newsletters read by business executives worldwide), and a regular columnist in professional publications, including CLO Magazine. He is the author of 12 books, including the ASTD/MASIE Center’s Big Learning Data and recent eBooks on “Learning Pivots” and “Empathy”.

Elliott's professional focus has been in the fields of corporate learning, organizational performance, and emerging technology. He has developed models for accelerating the spread of knowledge, learning, and collaboration throughout organizations.

Elliott has served as an advisor to a wide range of government, education, and non-profit groups. He has served on the Board of Trustees of Skidmore College, as a member of FIRST Robotics Board of Directors. He has also served as a pro-bono advisor to the Department of Defense and on the White House Advisory Council on Expanding Learning Opportunities, and as a member of the CIA University Board of Visitors.

Elliott is known as a highly approachable speaker and trainer, blending humor, applicable stories of best practice, and high levels of audience involvement. Over the past thirty-five years, he has presented programs, courses, and speeches to over 4,000,000 professionals around the world. He lives in Saratoga Springs, owns thoroughbred horses, and is a Tony Nominated Broadway Producer of shows, which include: Kinky Boots, An American in Paris, The Prom, The Anastasia, The Play that Goes Wrong, SpongeBob, Mrs. Doubtfire and Allegiance.

Cornerstone is a global people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize their people potential. Featuring comprehensive recruiting, personalized learning, modern content delivered in the flow of work, development-driven performance management and holistic workforce data management and insights, Cornerstone’s people development solutions are used by more than 3,600 global clients of all sizes, spanning more than 40 million users across 180+ countries and 40+ languages.

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Cornerstone is a global people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize their people potential. Featuring comprehensive recruiting, personalized learning, modern content delivered in the flow of work, development-driven performance management and holistic workforce data management and insights, Cornerstone’s people development solutions are used by more than 3,600 global clients of all sizes, spanning more than 40 million users across 180+ countries and 40+ languages.

Learn More