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CLO Symposium 2022

CLO Symposium 2022

Chief Learning Officer's 2021 Fall Symposium

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Revolutionary Learning

in Transformative Times 

Oct. 18 – 20 | Virtual Event

Join us for the 2022 Chief Learning Officer Symposium, where learning leaders will come together to connect, collaborate and explore the many revolutions taking place in learning and development as we continue to navigate this very new — and constantly evolving — world of work.

Register for the 2023 Symposium

Interested in becoming a speaker?

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The Fourth Industrial Revolution.
The Employee Experience Revolution.
The Revolution of Work.

It’s clear: We are living in revolutionary times. And all around us, change and transformation abound.

Inspiring Keynotes
Past keynote speakers include Elliott Masie, Ekpedeme “Pamay” M. Bassey, Adam Grant, Gary Vaynerchuk, Guy Raz, Michelle Gielan, Dan Heath, Heidi Grant Halvorson, Charles Duhigg, Troy Carter, Francesca Gino, Steve Pemberton, Gretchen Rubin, Amy Webb and Susan Packard, among others. This year’s keynote speakers will engage and embolden you with anecdotes and personal experiences applicable to your mission in the future of corporate learning and development.

Educational Workshops
Subject-matter experts presenting real-world success stories.

CLO Symposium includes 10 intimate workshops featuring stories from some of the most innovative executives at the top-ranked organizations in L&D. We’ll cover some of the most important issues facing your teams today, including cultural immersion, competency- and skills-based learning, change management, experiential learning, artificial intelligence and machine learning, corporate educational alliances, performance mindset, strategic business alignment, critical leadership qualities for the future and more.

Attendees also receive recertification credits from both SHRM and HRCI.

2022 Keynote Speakers

Brandon Carson 
Vice President, Learning and Leadership
Walmart
Dr. Milana L. Hogan 
Chief Talent Officer
Sullivan & Cromwell LLP
Chris Yeh (he/him)
Co-Founder
Blitzscaling Academy

2022 Speakers

Ashley St. John (She/Her)
Chief Content Officer, Editor in Chief
BetterWork Media Group
Annee Bayeux 
Chief Learning Strategist
Degreed
Jeneane Becker 
Dean of Choice University
Choice Hotels International
Angela Blake 
Manager - Talent
Verizon
Lisa Bodell (She/Her)
Founder/CEO
FutureThink
Rachael Bourque 
Vice President, Corporate Learning Solutions
Kaplan
Jeff Bulanda 
Senior Manager, Career Choice
Amazon
Brandon Busteed 
Global Head, Learn-Work Innovation
Kaplan
Dr. Declan Dagger 
Chief Operations Officer
ETU
Andrea Elkin 
VP, Strategic Enablement
ADP
John Fallon 
Head of Product Marketing
ETU
Dr. Apral Foreman,Ph.D., BCBA-D, LBA (She/Her)
Performance Analyst
Blue Sprig Pediatrics
Amanda Fullbright,M.Ed., BCBA, LBA (She/Her)
Vice President, Learning and Performance Development
Blue Sprig Pediatrics
Tim Gillespie Jr. 
Managing Director and Executive for Operations, Enablement and Technology Strategy
The Academy Bank of America
Jake Gittleson 
Senior Expert, Learning Design
McKinsey & Co.
Omer Glass 
CEO & Co-Founder
GrowthSpace
Elizabeth Greene 
Senior Director, Global Learning and Organizational Development
Lam Research
Jay Harris 
Vice President of Sales and Solution Strategy
Ariel Group
Rachel Huckfeldt,M.S., BCBA, LBA (She/Her)
Instructional Design Manager
Blue Sprig Pediatrics
Dr. Simone Jacobi 
Director of Talent Assessment
McKinsey & Co.
Erica Jones 
Director - Global Learning & Development
Verizon
Austin Kenny 
Chief Revenue Officer
ETU
Kimo Kippen 
Founder
Aloha Learning Advisors
Meenalochani
(Meena) Kumar 
SVP, Talent and Organization Effectiveness (APAC)
Northern Trust Corporation
Sana Lall-Trail 
Behavioral Science Writer
Torch
Christopher Lind 
Vice President and Chief Learning Officer
ChenMed
Liz Loutfi 
Managing Editor
BetterWork Media Group
Nkiruka Ogbuchiekwe She/Her/Hers
Senior Director of Strategy and Programs for Moderna University
Moderna
Mark Onisk 
Chief Content Officer
Skillsoft
Noah G. Rabinowitz 
Vice President of Human Resources and Global Head of Learning and Development
Moderna
Ave Rio 
Managing Editor
BetterWork Media Group
Ken Roden 
Senior Director of Brand Strategy
Wiley
Mary Schlegel (She/Her)
Learning & Development Lead
MentorStrat
Chris Smart 
Chief Learning Officer & HR Portfolio Management Lead
MetLife
Heather Stefanski 
Chief Learning and Talent Officer
McKinsey & Co.
Rafal Szaniawski 
Leadership Coach
Torch
Lou S. Tedrick 
Vice President, Global Learning & Development
Verizon
Kristina Tsiriotakis (She/Her)
Senior Director of Organizational Development and Learning
DECIEM, The Abnormal Beauty Company
Polina Varela 
Senior Product Manager
Coursera
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Speak For Us! 

Past Speakers

Adri Maisonet-Morales 
Vice President, Enterprise Learning & Blue University
Blue Cross Blue Shield of North Carolina (BCBSNC)
Arin Bryan 
Senior Director, Learning & Organization Development
Redfin
David Denz 
President & Senior Learning & Performance Architect
Leieren Performance Learning Systems, LLC
David Vance 
Executive Director
Center for Talent Reporting
Dr. Declan Dagger 
Chief Operations Officer
ETU
Dr. Michelle R. Weise 
Vice Chancellor of Strategy and Innovation
National University System
Elliott Masie 
Chair
The Learning COLLABORATIVE
Elsa Powel Strong 
VP of Solution Strategy
Ariel Group
Erika Van De Yacht 
Associate Director – Learning
Sentry
Janice Burns 
Chief People Officer
Degreed

Interested in becoming a speaker?

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Career-Changing Networking Opportunities

Share stories, ask questions and find new partners in the industry.
Over the past 19 years, networking opportunities at the CLO Symposium have been named the No. 1 reason attendees say they continue to return. What began as a conference is now the strongest network you can join as a learning and development professional.

Get 2023 Details

Agenda

D1
D2
D3

Day 1

10:00 am - 10:10 am CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Read More
Welcome Address

Ashley St. John, Chief Learning Officer’s chief content officer and editor-in-chief, introduces the event theme, “Revolutionary Learning in Transformative Times.”

10:10 am - 11:10 am CT
Chris Yeh
Co-Founder
Blitzscaling Academy
Read More
Keynote Address: Building A Team of Infinite Learners

Learning is the essential skill of the 21st century. Driven by rapid advances in technology and an increasingly connected world, change in the business world is constant, continual and faster than ever before. Whenever major change occurs, by the time things settle down long enough to codify and transmit the lessons we should learn from those changes, yet another change arrives.

In this chaotic, high-stakes environment, the challenge facing CLOs isn’t helping team members learn specific lessons; it’s helping them become “infinite learners” who have the tools and mindset to rapidly discover and refine new principles and techniques, and the courage and confidence to unlearn the rules of the past ― even if those rules previously helped them excel in their role and transform their careers.

11:10 am - 12:10 pm CT
Annee Bayeux
Chief Learning Strategist
Degreed
Read More
Workshop: The Future of Learning: Increasing the Agility of Your L&D

Change and innovation happen constantly in the L&D industry, and this can be challenging for your organization. But if you have an L&D team and strategy that’s flexible and ready to evolve, suddenly change can become a growth opportunity instead of a roadblock. 

How can you create a resilient, future-focused L&D team? Join Annee Bayeux, chief learning strategist at Degreed, to find out. You’ll explore five key principles of an agile L&D organization to help you give your learning team the right skills and strategies to support your business through this age of uncertainty. 

You’ll find out how to establish: 

  • Innovative, specific job roles for your L&D team members. 
  • A holistic learning ecosystem. 
  • A modern and flexible content strategy.
11:10 am - 12:10 pm CT
Sana Lall-Trail
Behavioral Science Writer
Torch
Read More
Rafal Szaniawski
Leadership Coach
Torch
Read More
Workshop: How Do You Create a Coaching Culture? Advice from a Coach

Imagine working in an organization that prioritizes professional development and growth for all ― where people seek to become “learn-it-alls” rather than “know-it-alls,” ask better questions of themselves and each other, and see mistakes as learning opportunities. In this session, we’ll discuss how to create a culture like this through the practice of coaching, by highlighting what works from the research and the advice and experiences of real coaches. We’ll define “coaching culture,” dive into its key components from the research and offer practical guidance on the next steps you can take to build this environment from the top down and bottom up.

12:10 pm - 12:30 pm CT
Annee Bayeux
Chief Learning Strategist
Degreed
Read More
Research/Audience-Polling: The Future of Learning
12:10 pm - 12:30 pm CT
Sana Lall-Trail
Behavioral Science Writer
Torch
Read More
Rafal Szaniawski
Leadership Coach
Torch
Read More
Research/Audience-Polling: Understanding Your Coaching Strategy
12:30 pm - 1:00 pm CT
Break
1:00 pm - 2:00 pm CT
Chris Smart
Chief Learning Officer & HR Portfolio Management Lead
MetLife
Read More
Kristina Tsiriotakis
Director of Learning & Organizational Development
DECIEM Global
Read More
Kimo Kippen
Founder
Aloha Learning Advisors
Read More
Annee Bayeux
Chief Learning Strategist
Degreed
Read More
Panel Discussion: The Rise and Reign of the Talent Marketplace

The fueling factors behind the global talent shortage are numerous. Older members of the workforce are retiring, an issue exacerbated by the COVID-19 pandemic, and younger employees may not have the skills or experience to fill those empty roles — or they may be pivoting into new careers entirely or reevaluating what they want their career journey to look like. They are also demanding more: For many employees today, flexibility in when and where they work, improved work-life balance and, importantly, opportunities for growth are not nice-to-haves — they are required to get them to stay.

As the shortage continues to loom over employers, the digital talent marketplace market is exploding, as more and more organizations recognize that opening up internal opportunities is one of the most important steps they can take to engage their people and help them grow, as well as help the company identify skills already present among their internal talent pools. These marketplaces create more transparency and visibility into open opportunities for employees, give leaders better visibility into their labor supply, and can even reduce bias. In fact, Josh Bersin has called talent marketplaces “one of the most successful innovations in HR.”

And the systems are expanding in their capabilities, with a whole new market of data-driven, artificial intelligence-enabled systems built to grow continuously smarter as people take on new projects and roles within their organizations.

Join us for this conversation as we dive into how the talent marketplace is evolving, how organizations are using these powerful platforms to facilitate ongoing learning and equip employees with the skills and competencies needed for the future, and what lies ahead in this booming space.

The fueling factors behind the global talent shortage are numerous. Older members of the workforce are retiring, an issue exacerbated by the COVID-19 pandemic, and younger employees may not have the skills or experience to fill those empty roles — or they may be pivoting into new careers entirely or reevaluating what they want their career journey to look like. They are also demanding more: For many employees today, flexibility in when and where they work, improved work-life balance and, importantly, opportunities for growth are not nice-to-haves — they are required to get them to stay.
As the shortage continues to loom over employers, …the digital talent marketplace market is exploding, as more and more organizations recognize that opening up internal opportunities is one of the most important steps they can take to engage their people and help them grow, as well as help the company identify skills already present among their internal talent pools. These marketplaces create more transparency and visibility into open opportunities for employees, give leaders better visibility into their labor supply, and can even reduce bias. In fact, Josh Bersin has called talent marketplaces “one of the most successful innovations in HR.” And the systems are expanding in their capabilities, with a whole new market of data-driven, artificial intelligence-enabled systems built to grow continuously smarter as people take on new projects and roles within their organizations. Join us for this conversation as we dive into how the talent marketplace is evolving, how organizations are using these powerful platforms to facilitate ongoing learning and equip employees with the skills and competencies needed for the future, and what lies ahead in this booming space.

2:00 pm - 3:00 pm CT
Angela Blake
Manager - Talent
Verizon
Read More
Erica Jones
Director - Global Learning & Development
Verizon
Read More
Mark Onisk
Chief Content Officer
Skillsoft
Read More
Workshop: Building Future-Fit Leaders Through Coaching: A Customer Conversation with Verizon

Has your leadership development training kept pace with the changing world of work? The workforce has faced and adapted to monumental change in recent years ― from embracing the distributed workplace to creating more inclusive cultures. To succeed in this new world of work, leaders and managers need new power skills ― like empathy, agility and problem solving. And to develop these skills and drive positive behavioral change, they need new ways of learning that enable self-awareness and personal growth. 

Join us for a customer conversation on Building Future-Fit Leaders Through Coaching.

In this session, you’ll learn:

  • The critical leadership competencies needed to be a future-fit leader, and what the best learning methods are to develop these power skills.
  • How learning leaders are building leadership coaching programs and what results they are seeing to date.
  • The best practices for developing a coaching program and ensuring it achieves tangible outcomes.
2:00 pm - 3:00 pm CT
Noah G. Rabinowitz
Vice President of Human Resources and Global Head of Learning and Development
Moderna
Read More
Nkiruka Ogbuchiekwe
Senior Director of Strategy and Programs for Moderna University
Moderna
Read More
Workshop: How Moderna Is Elevating Learning to Serve Patients, People and Planet

Moderna was launched into the global spotlight due to its role in the COVID-19 pandemic. This session will focus on how the organization’s obsession over learning allowed it to respond quickly and effectively — and how that learning is now benefitting its people, partners and the world. The discussion will focus specifically on the buildout of Moderna University and how the company is challenging convention in learning to achieve more patient-centric outcomes in shorter time periods, driving a culture of sustainable high performance and innovation. The session will also dig into the Moderna University approach to learner experience and engagement, technology, programming and pedagogy — all to help leaders scale and learn to thrive in the future.

CLO Power Hour: Driving Innovation & Creativity for the Future
3:00 pm - 3:15 pm CT
Christine Buscarino
Chief Operations Officer & Chief Marketing Officer
Dale Carnegie
Read More
FASTtalk: How Senior Leaders Engage Empowered Employees

The workplace has changed dramatically, and it’s not just remote work ― employees’ expectations of their employers and leaders have also shifted. With plentiful employment options, empowered employees now require more than ever. To be successful in the empowered employee era, senior leaders need to balance building the right structures and policies with appealing to employees’ emotional needs.

Join Christine Buscarino, Dale Carnegie chief operating officer, as she shares insights from a global workplace study designed to identify the drivers of employee engagement. Learn what employees require from senior leadership and what role those senior leaders can play in building a culture that supports, engages and retains their workforce.

3:15 pm - 3:30 pm CT
Jeneane Becker
Dean of Choice University
Choice Hotels International
Read More
FASTtalk: Harnessing the Power of Brainstorming for the Future of Work

The creative process of innovative thinking takes time and resources. But what if you had a method to efficiently tap into the depths of your employees’ experience and creativity? In this session, we’ll explore a new brainstorming approach that learning leaders can use to develop implementable innovation and drive operational and behavioral improvement in virtually any area of their business.

3:30 pm - 3:45 pm CT
Omer Glass
CEO & Co-Founder
GrowthSpace
Read More
FASTtalk: Aligning L&D Planning with Risk Management Goals

Human resource management has evolved to encompass mitigating risks posed to the company by employees, technology, social media and multiple other factors. To do this effectively, L&D planning is an essential piece of a comprehensive risk management strategy. Ensuring that employees are equipped with the skills they need to fulfill their role and have access to talent development experiences is a foundational piece of any risk management plan. Let’s discuss how an outcome-driven talent development program can impact risk management.

3:45 pm - 4:00 pm CT
Q&A
4:00 pm - 4:00 pm CT
Wrap-Up + Invite to Network

The day concludes with a note from Ashley St. John, Chief Learning Officer’s chief content officer and editor-in-chief, followed by open networking.

Day 2

10:00 am - 10:10 am CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Read More
Welcome Address

Ashley St. John, Chief Learning Officer’s chief content officer and editor-in-chief, welcomes you back for Day 3 of the CLO Symposium, “Revolutionary Learning in Transformative Times.”

10:10 am - 11:10 am CT
Dr. Milana L. Hogan
Chief Talent Officer
Sullivan & Cromwell LLP
Read More
Keynote Address: How to Build Gritty, Growth Mindset-Oriented Teams

Many of us are familiar with the concepts of grit (perseverance and passion for long-term goals) and growth mindset (the belief that skills and intelligence can be improved with effort and persistence) and know from personal experience just how important these traits are in achieving professional success. New research reveals that these traits are also critical in the team context. When team leaders lead in a growth mindset-oriented way and team members work together to engage in gritty behaviors, the team thrives. Moreover, team members are three times more likely to have a positive experience, which increases their job satisfaction and makes them less likely to look for other opportunities. In this session, Dr. Hogan will share the latest research and present a leadership model designed to help current and emerging team leaders harness the power of these important traits.

11:10 am - 12:10 pm CT
Lisa Bodell
Founder/CEO
FutureThink
Read More
Workshop: The Power of Curiosity

Part of the Open Sesame/FutureThink Power Skills Series: Learning That Sticks

The strongest leaders excel through power skills ― how well are you teaching these? We’ll show you how with our power skills workshop on curiosity.

Fresh ideas come from being open to diverse opinions, creating a culture that challenges convention and embraces a growth mindset. Join us to discover why curiosity is so important, the power of asking killer questions and the environment that makes inquisitive minds flourish. Participants will get hands-on learning by question-storming real issues right in the room. Get ready to experience actionable learning that sticks.

11:10 am - 12:10 pm CT
Heather Stefanski
Chief Learning and Talent Officer
McKinsey & Co.
Read More
Jake Gittleson
Senior Expert, Learning Design
McKinsey & Co.
Read More
Dr. Simone Jacobi
Director of Talent Assessment
McKinsey & Co.
Read More
Workshop: Effective Use of Assessments for a Skills-Based Organization

Shifting to a skills-based learning strategy requires organizations to be responsive and meet the needs of all employees. A successful strategy goes beyond content curation, sophisticated recommendation platforms and reduction of content. It must also include a way for employees to easily assess and track their progress on skills at any moment and as their learning needs change. 

This makes development-based assessments a critical tool for any skills-first organization. When these assessments are positioned as informative and not evaluative, employees receive powerful and relevant data that fuels the insights needed to effectively recommend and guide their skill progression.  

In this session, McKinsey will share examples from using development-based assessments across the talent spectrum, including talent acquisition, onboarding and risk and compliance, as well as insights from its game-based innovation lab. 

12:10 pm - 12:40 pm CT
Break
12:40 pm - 1:40 pm CT
Christopher Lind
Vice President and Chief Learning Officer
ChenMed
Read More
Lou S. Tedrick
Vice President, Global Learning & Development
Verizon
Read More
Polina Varela
Senior Product Manager
Coursera
Read More
Tim Gillespie Jr.
Managing Director and Executive for Operations, Enablement and Technology Strategy
The Academy Bank of America
Read More
Panel Discussion: A Map for the Metaverse: Learning on a Whole New Level

The metaverse has recently become an enormous global discussion, but the roots of this discourse are not new. It’s poised to provide endless, exciting opportunities, particularly in learning and development. But what is “metaverse learning”? And what are the challenges and possibilities it presents?

Augmented reality. Virtual reality. Mixed reality. It’s all a lot to wrap your head around, and even more so if you are closer to the beginning of your journey in learning with these extended reality — or XR — technologies.

Join us for this discussion about the metaverse’s potential and limitations in education, as we explore what learning organizations are currently trying, what they are learning, and — importantly — what’s next.

1:40 pm - 2:40 pm CT
Rachael Bourque
Vice President, Corporate Learning Solutions
Kaplan
Read More
Jeff Bulanda
Senior Manager, Career Choice
Amazon
Read More
Workshop: What Can Employers Learn From Amazon’s Career Choice Program

Amazon’s Career Choice program, one of the largest upskilling programs in the world, is celebrating 10 years this year. Amazon announced their expansion of the program this past year, including new investments and opportunities tied to providing employees access to education and training to grow their careers at Amazon and beyond.

As employers are struggling with filling jobs, and engaging and keeping their employees, this session will discuss ideas, best practices, and outcomes from a decade of experience solving for some of these challenges at one of the world’s largest employers.

Participants will learn more about:

  • Program overview and findings from 10 years of outcomes.
  • The business case for investment and expansion of this employer’s benefit.
  • How other organizations can utilize some of the best practices and lessons learned.
1:40 pm - 2:40 pm CT
Amanda Fullbright,M.Ed., BCBA, LBA
Vice President, Learning and Performance Development
Blue Sprig Pediatrics
Read More
Dr. Apral Foreman,Ph.D., BCBA-D, LBA
Performance Analyst
Blue Sprig Pediatrics
Read More
Rachel Huckfeldt,M.S., BCBA, LBA
Instructional Design Manager
Blue Sprig Pediatrics
Read More
Workshop: Creating a Culture of Continuous Learning While Integrating Unique Industry Standards

In this workshop, attendees will learn how to integrate their own unique industry standards into an efficacious training program informed by learning theory and methodologies for teaching adult learners. Case studies will be discussed to demonstrate how BlueSprig’s learning and performance development department designed, implemented and evaluated its internal training programs. Attendees will see an example of the design of BlueSprig’s internship program from inception to implementation and maintenance, along with the key performance indicators for the program. Through the case study attendees will see how the program targeted to upskill frontline technicians has gone on to create a continuous learning culture for BlueSprig Pediatrics.

CLO Power Hour: The Power of Mentoring
2:40 pm - 2:55 pm CT
Lisa Bodell
Founder/CEO
FutureThink
Read More
FASTtalk: The Simplification Imperative

Imagine what teams could accomplish with the time they spend sitting in meetings and writing emails every day. Complexity is killing companies’ ability to innovate and adapt, and simplicity is quickly becoming the competitive advantage of our time. Drawing on research from her book, “Why Simple Wins,” Lisa Bodell inspires us to proactively move beyond the feelings of frustration and futility that come with so much unproductive work in today’s corporate world to create a corporate culture where valuable, essential, meaningful work is the norm. Learn why simplification is a must-have skill for 2023 and how stopping and streamlining work is easier than you think.

2:55 pm - 3:10 pm CT
Mary Schlegel
Learning & Development Lead
MentorStrat
Read More
FASTtalk: Future-Proof Your Organization with DREAMs: Diverse Reverse Equitable Actionable Mentoring

What happens when a pandemic, industrial revolution and social revolution intersect? 

“Change … so profound that, from the perspective of human history, there has never been a time of greater promise or potential peril.” ― Klaus Schwab, founder of World Economic Forum

Your success will depend on how fast you learn, how well you adapt and how deeply you listen.

In this session you’ll learn why DREAM programs are so valuable during great periods of change and how you can use DREAMs to future-proof your organization: developing today’s leaders, empowering tomorrow’s leaders and accelerating innovation. 

It’s time for us to learn ― not only from those who have come before us, but from those who lead alongside and after us.

3:10 pm - 3:25 pm CT
John Fallon
Head of Product Marketing
ETU
Read More
Austin Kenny
Chief Revenue Officer
ETU
Read More
FASTtalk: Proving Upskilling ROI — How One Company Did It At Scale With Immersive Learning

New immersive learning methods allow enterprises to scale powerful upskilling approaches to thousands of learners globally. These simulations provide the repeatable measurement of skill development. However, it’s the personalization at scale that optimizes learners’ seat times and provides the ROI required to reimagine learning programs.

3:25 pm - 3:40 pm CT
Q&A
3:40 pm - 3:40 pm CT
Wrap-Up + Invite to Network

The day concludes with a note from Ashley St. John, Chief Learning Officer’s chief content officer and editor-in-chief, followed by open networking.

Day 3

10:00 am - 10:10 am CT
Ashley St. John
Chief Content Officer, Editor in Chief
BetterWork Media Group
Read More
Welcome Address

Ashley St. John, Chief Learning Officer’s chief content officer and editor-in-chief, welcomes you back for Day 3 of the CLO Symposium, “Revolutionary Learning in Transformative Times.”

10:10 am - 11:10 am CT
Brandon Carson
Vice President, Learning and Leadership
Walmart
Read More
Keynote Address: L&D’s Playbook for the Future

Today’s business landscape demands more from corporate L&D. New ways of working have brought more responsibility for L&D to maximize business value through a renewed human-centered learning function. This new function goes beyond skills training and will include employee health and wellness, the move from scalable efficiency to scalable learning, and embracing and delivering on a “one-size-fits-one” approach.

In this session, we’ll explore how L&D is fast becoming the new business strategy and the ways to reset, rethink and rebuild your L&D operation to evolve the employee experience.

11:10 am - 12:10 pm CT
Jay Harris
Vice President of Sales and Solution Strategy
Ariel Group
Read More
Workshop: Embracing Virtual: Connecting and Communicating in the New World of Work

Swivel your chair around. Do you hear that? That’s the sound of the virtual office.  

With more professionals working from different locations — across time zones and countries — this new reality poses a unique set of challenges for employees and leaders alike.  

How can you maintain the same results in a digital landscape? What does communication look like with your team? How can you lead authentically and communicate expressively in virtual and hybrid interactions? 

No matter what your role in your organization, this session is for you. We will share top tips and strategies for developing the ability to show up with enhanced presence and excel in remote settings, with the focus on developing emotional intelligence. Attendees will get the chance for a free trial of an assessment tool to rate and improve their virtual presence.

11:10 am - 12:10 pm CT
Meenalochani
(Meena) Kumar
SVP, Talent and Organization Effectiveness (APAC)
Northern Trust Corporation
Read More
Workshop: Cognition and Metacognition for Leaders in a Post-COVID World

The reality of the pandemic shook the corporate world when predefined business and people strategies took a 360-degree turn. Leaders became change champions overnight, and leading with resilience amidst ambiguity became the tenet. Loss of lives pushed the human race and leaders in particular to hit the pause button, become reflective, empathetic and trusting. A new mindset for a new reality led us to focus on holistic well-being.

In this contextual session, we will explore how the brain functions in uncertainty and its impact on ways of working. We will delve into the application of neuroscience in leadership while connecting the dots to consciously promote holistic well-being (physical, cognitive, digital and emotional), which is here to stay. We will segue into metacognition to understand the adoption of different frames of references to promote leadership learning with an emphasis on the need for a deeper level of connection with oneself and others at the workplace. We will nuance the cultural lens required for leaders to work with a global and remote workforce.

12:10 pm - 12:30 pm CT
Break
12:30 pm - 1:00 pm CT
Andrea Elkin
VP, Strategic Enablement
ADP
Read More
Voices of CLO Podcast Recording

During this live recording focused on “Revolutionary Learning in Transformative Times” we’ll hear from one to two experts discussing the work they are currently doing and what they are trying to achieve, as well as personal career journeys on how they got to where they are today.

CLO Power Hour: The Importance of Purpose, Meaning & Opportunity
1:00 pm - 1:15 pm CT
Brandon Busteed
Global Head, Learn-Work Innovation
Kaplan
Read More
FASTtalk: The ‘4+1 workweek’ 

There’s been a lot of buzz about a four-day workweek. But it will be the ‘4 + 1’ workweek that ultimately wins out: four days of “work” and one day of “learning.” Several forces are converging in a way that point toward the inevitability of this workplace future. Demand for flexible work, an appetite for learning, growth and development as a top priority among employees, and a fast-growing need for constant upskilling and reskilling will lead most employers to a ‘4 +1’ workweek.

1:15 pm - 1:30 pm CT
Elizabeth Greene
Senior Director, Global Learning and Organizational Development
Lam Research
Read More
FASTtalk: Bridging the Gap in the Learning Experience by Aligning Key Insights

Using people analytics across the employee lifecycle to drive impactful learning experiences requires a broader view of tie-ins between employee engagement, retention, reskilling, career pathing and so much more. L&D plays a strategic role in bridging the development gap for our leaders and organizations by drawing on these key insights. In this session, we will discuss how to make sense of data to drive meaningful learning strategies.

1:30 pm - 1:45 pm CT
Ken Roden
Senior Director of Brand Strategy
Wiley
Read More
FASTtalk: Human Connection Drives Learning Impact

With hybrid and remote work, organizational cohesion and culture are under stress: employees are less connected to their work and low engagement levels persist, impacting organizational performance. How can L&D and HR create an impactful learning core with this disconnect? Learn how Wiley CrossKnowledge can link learners to their work and drive business results through a human-driven approach.

1:45 pm - 2:00 pm CT
Q&A
2:00 pm - 2:00 pm CT
Wrap-Up + Invite to Network

We conclude the event with a few words from Ashley St. John, Chief Learning Officer’s chief content officer and editor-in-chief, followed by open networking.

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Frequently Asked Questions About CLO Symposium

What is the CLO Symposium?

Developed and driven by the editors of Chief Learning Officer, the CLO Symposium is where learning, training and development professionals come together to learn from each other. By connecting with people and teams who have faced similar challenges and goals, you can learn practical applications that will help you and your team achieve the results your organization expects. This conference isn’t just for CLOs, though. Get the most out of the experience by bringing your team so you can all learn together.
The Symposium is held in the spring and fall in different locations each year, so if one event doesn’t work for your learning department, consider attending the other. We look forward to seeing you there!

How is the CLO Symposium connected to Chief Learning Officer?

The CLO Symposium is the ONLY conference series produced by the editors of Chief Learning Officer. Don’t be fooled by the surplus of copycat events with the words “Chief Learning Officer” or “CLO” in their title.

How long has CLO Symposium been around?

The CLO Symposium launched on Valentine’s Day Weekend in 2004. We have been hosting the event annually ever since.

Can I subscribe to receive special announcements and updates?

First and foremost, sign-up to receive email updates from Chief Learning Officer. You can also stay up to date by joining the Facebook event page, joining the Chief Learning Officer group on LinkedIn, following Chief Learning Officer on Twitter and checking out the #CLOsym hashtag.

Why should I attend this event?
  • Access to unparalleled learning opportunities focused on the key trends in learning and development.
  • Walk away with actionable strategies and ideas that can be applied to your organization immediately.
  • Participation and recognition in the community of leading thinkers and practitioners.
  • Develop strategies for effective leadership development and seamless succession planning.
  • Align development with organizational needs and priorities to deliver measurable results.
  • Discover the latest trends and technology for enabling improved workforce performance.
  • Create and refine your strategy for learning and development to lead in the new business environment.

About Agenda & Speakers

What types of sessions are offered?

Keynotes: The highlight of every CLO Symposium are the main stage keynote presentations. The editors of Chief Learning Officer begin researching and evaluating potential keynote speakers over a year in advance. Past headliners have included such trailblazers as Adam Grant, Michelle Gielan, Gretchen Rubin, Jonah Berger, Gary Vaynerchuk, Steve Pemberton, Bill Rassmussen, Charles Duhigg, Adam Braun, Geoff Colvin, and many more.

CLO Power Hour: Our take on TED Talks, these rapid-fire practitioner narratives are delivered in 15-minutes or less. We conclude the series of talks with a brief Q&A with the audience for a deeper dive.

Panel Discussion: Lively debates deliver knowledgable dialogue and unique perspectives on topics of keen interest to L&D leaders.

Spotlight Workshops: Ripped from the pages of Chief Learning Officer, these editorial driven breakout session dive deep into the issues that matter to you, and are presented by CLOs just like you.

Partner Workshops: These one-hour breakout sessions add rich content and value to the agenda. CLO event partners co-present with their corporate clients to share success stories about implementing a new program and/or solving a business issue for their client’s organization. You will have your choice of up to 16 case-study style presentations to choose from throughout the conference.

Where can I get a schedule of the workshops taking place during the conferences?

The workshop details are generally posted approximately 6-weeks prior to the event. Most of these are client case-studies presented on behalf of our event partners and often take a while to firm up. You’ll find everything we have so far listed in the agenda above.

However, you may review the completed program from our 2021 event to get a better idea of what you can expect.

Can I earn Professional Development Credits (PDC’s) for attending CLO Symposium?

HRCI
Earn up to 12 HR (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

SHRM
BetterWork Media Group is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for 12 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit www.shrmcertification.org.

ATD
BetterWorks Media Group has been pre-approved by the ATD Certification Institute to offer programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. This program has been approved for a maximum of 11points.

How do I submit a proposal to speak?

Better workplaces create better lives. That’s our vision at Chief Learning Officer, digging into learning solutions for enterprise productivity. While we showcase stories monthly in print, we believe that gathering communities of leaders to share best practices and innovative approaches in employee learning and development, both in person and online, is equally important. This process begins with you.

Click here to submit your proposal.

If you are a vendor, consultant or solution provider who helps other organizations improve their workforce development initiatives, please request a copy of our sponsorship brochure to see how you can participate.

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Recertification Information

HRCI has pre-approved this activity for recertification credit toward the aPHR®, PHR®, PHRca®, SPHR®, aPHRi™, PHRi™, GPHR® and SPHRi™ certifications. The content of the activity submitted has met the criteria of the Approved Provider Program.

BetterWork Media Group is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP.

BetterWork Media Group has been pre-approved by the ATD Certification Institute to offer programs that can be used towards initial eligibility and recertification of the Certified Professional in Talent Development (CPTD) and Associate Professional in Talent Development (APTD) credentials. This program has been approved for a maximum of 11points.

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Ashley St. John

Chief Content Officer, Editor in Chief, BetterWork Media Group

Ashley St. John is the chief content officer and editor-in-chief for BetterWork Media Group. She oversees the online content production of Chief Learning Officer and Talent Management. 

St. John has almost 15 years of experience developing, writing and editing print and digital magazine content. Before joining BMG, she held various editorial roles with several Chicago-based associations. Most recently, she served as content and publications manager for Association Forum, Chicago’s “association for associations,” where she managed all print and digital communications and the production of FORUM magazine. Before that, she was marketing and communications manager for the American Association of Law Libraries and associate editor and communications manager for the National Roofing Contractors Association. 

St. John graduated from the University of Iowa in 2005 with a bachelor of fine arts in journalism and mass communications.

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Eliott Masie

CEO, the MASIE Center

Elliott Masie is a provocative, engaging, and entertaining researcher, educator, analyst, and speaker - focused on the changing world of the workplace, learning, and technology. Elliott is acknowledged as the first analyst to use the term eLearning and has advocated for a sane deployment of learning and collaboration technology as a means of supporting the effectiveness and profitability of enterprises. 

He heads The MASIE Center in Saratoga Springs, NY focused on how organizations can support learning and knowledge within the workforce. He leads the Learning COLLABORATIVE, a coalition of 75 global organizations cooperating on the evolution of learning strategies. Members include Amazon, Zoom, Bank of America, Subway, The Hartford, and others.

He is the editor of e-NOTES & Learning TRENDS by Elliott Masie (Internet newsletters read by business executives worldwide), and a regular columnist in professional publications, including CLO Magazine. He is the author of 12 books, including the ASTD/MASIE Center’s Big Learning Data and recent eBooks on “Learning Pivots” and “Empathy”.

Elliott's professional focus has been in the fields of corporate learning, organizational performance, and emerging technology. He has developed models for accelerating the spread of knowledge, learning, and collaboration throughout organizations.

Elliott has served as an advisor to a wide range of government, education, and non-profit groups. He has served on the Board of Trustees of Skidmore College, as a member of FIRST Robotics Board of Directors. He has also served as a pro-bono advisor to the Department of Defense and on the White House Advisory Council on Expanding Learning Opportunities, and as a member of the CIA University Board of Visitors.

Elliott is known as a highly approachable speaker and trainer, blending humor, applicable stories of best practice, and high levels of audience involvement. Over the past thirty-five years, he has presented programs, courses, and speeches to over 4,000,000 professionals around the world. He lives in Saratoga Springs, owns thoroughbred horses, and is a Tony Nominated Broadway Producer of shows, which include: Kinky Boots, An American in Paris, The Prom, The Anastasia, The Play that Goes Wrong, SpongeBob, Mrs. Doubtfire and Allegiance.

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View LinkedIn Profile

Eliott Masie

CEO, the MASIE Center

Elliott Masie is a provocative, engaging, and entertaining researcher, educator, analyst, and speaker - focused on the changing world of the workplace, learning, and technology. Elliott is acknowledged as the first analyst to use the term eLearning and has advocated for a sane deployment of learning and collaboration technology as a means of supporting the effectiveness and profitability of enterprises. 

He heads The MASIE Center in Saratoga Springs, NY focused on how organizations can support learning and knowledge within the workforce. He leads the Learning COLLABORATIVE, a coalition of 75 global organizations cooperating on the evolution of learning strategies. Members include Amazon, Zoom, Bank of America, Subway, The Hartford, and others.

He is the editor of e-NOTES & Learning TRENDS by Elliott Masie (Internet newsletters read by business executives worldwide), and a regular columnist in professional publications, including CLO Magazine. He is the author of 12 books, including the ASTD/MASIE Center’s Big Learning Data and recent eBooks on “Learning Pivots” and “Empathy”.

Elliott's professional focus has been in the fields of corporate learning, organizational performance, and emerging technology. He has developed models for accelerating the spread of knowledge, learning, and collaboration throughout organizations.

Elliott has served as an advisor to a wide range of government, education, and non-profit groups. He has served on the Board of Trustees of Skidmore College, as a member of FIRST Robotics Board of Directors. He has also served as a pro-bono advisor to the Department of Defense and on the White House Advisory Council on Expanding Learning Opportunities, and as a member of the CIA University Board of Visitors.

Elliott is known as a highly approachable speaker and trainer, blending humor, applicable stories of best practice, and high levels of audience involvement. Over the past thirty-five years, he has presented programs, courses, and speeches to over 4,000,000 professionals around the world. He lives in Saratoga Springs, owns thoroughbred horses, and is a Tony Nominated Broadway Producer of shows, which include: Kinky Boots, An American in Paris, The Prom, The Anastasia, The Play that Goes Wrong, SpongeBob, Mrs. Doubtfire and Allegiance.

Cornerstone is a global people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize their people potential. Featuring comprehensive recruiting, personalized learning, modern content delivered in the flow of work, development-driven performance management and holistic workforce data management and insights, Cornerstone’s people development solutions are used by more than 3,600 global clients of all sizes, spanning more than 40 million users across 180+ countries and 40+ languages.

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Cornerstone is a global people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise and specialized focus to help them realize their people potential. Featuring comprehensive recruiting, personalized learning, modern content delivered in the flow of work, development-driven performance management and holistic workforce data management and insights, Cornerstone’s people development solutions are used by more than 3,600 global clients of all sizes, spanning more than 40 million users across 180+ countries and 40+ languages.

Learn More